Product Return Policy

1)     Return & Refund Policy:
 
We are happy to help. Not 100% satisfied with your item? We will make it right.   
 
We have a "No questions asked return and refund policy" which entitles all our customer & member ship to return the product at the time of delivery if due to some reason they are not satisfied with the quality or freshness of the product. We will take the returned product back with, if already paid the corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking.
 
Products once sold and delivered to you, shall be eligible for return only if the product condition is found to be damaged, broken, faulty or different from the ordered one. You can return the product(s), purchased from us under your order as per below, provided the product(s) packs are sealed/unopened/unused and in original condition.
 
Product Category
Reason for Return: Damaged / Faulty / Broken/ Leaking
Bread / Fruits & Vegetable / Eggs
Within 1 day of delivery
Dairy Products
Within 1 day of delivery
Non Food
Within 7 days of delivery
Packaged Food
Within 7 days of delivery
 
 
We do not make any cash refunds.

In case of prepaid orders, if any part of it remains short delivered due to some reason, corresponding value would be refunded to you through the same mode of payment used at the time of purchase viz., credit card, debit card, net banking.
The amount will be refunded to you between 3-7 working days depending upon the mode of payment chosen by you. Sometimes banks or financial intermediaries take a longer time to process the refund request. However, if the refund does not happen by the date advised, you may contact us, and we will gladly help you. Alternatively, at your option, the said amount can be credited to your store credit account which can be used for your subsequent purchases.
 
2)Exchange Policy:

All products listed on our Website and application can be exchanged or returned subject to the following conditions:

Product Condition: A product cannot be exchanged or returned unless it is a defective, broken, faulty, leaking or not of satisfactory quality. In case of return/exchange you must return the product to us in the same original condition as is supplied by us. Products, under the following instances, cannot be accepted by us as/under Return:

i. damages due to mishandling of product;

ii. products with tampered or missing labels;

iii. Products without all original packaging and accessories, including the box, manufacturer's packaging if any, original invoice and all other items originally included with the product delivered.

iv. Product Accessories / Freebies / Bundles & Combos: All the product accessories available with the product and / or all the freebies associated with the product and / or other products associated as "bundles" or "combos" with the product should also be returned so as to enable us to initiate the exchange or return process.

v. Validity Period for Return/Exchange: Subject to Return/exchange Policy, a purchased product can be exchanged or returned within One (1) to Three (3)  days from the date of delivery/placing an order depending on the nature of the product as mentioned herein above